Customer Support

HOW THE INSPIRATION CLUB WORKS

Orders ship out within 3-5 business days of initial subscription. Your card will be charged $15.99 on the 7th of each month. Your Selah Box will arrive around the 15th.

Limit 3 subscriptions per customer

 CREATE AN ACCOUNT

You will be invited to create an account to manage your subscription.  Your account will allow you to see when your next Selah Box will ship out.  You will also have the option to skip a Selah Box during any month. You can also cancel you subscription at any time. 

RETURN POLICY

Our return/exchange policy is simple. You have 15 days from the day you receive your Selah Box to return it for a refund or to exchange it due to any damages. Please email us to info@selahbox.com

SUBSCRIPTION CANCELLATION

You can skip a month if desired by logging into your account.  You can cancel at anytime by logging into your account or emailing us at info@selahbox.com.  Please refer to Terms and Conditions for more information.

SUBSCRIPTIONS

Monthly Selah Boxes are billed on a subscription basis ("Subscription(s)"). You will be billed in advance on a recurring and periodic basis ("Billing Cycle"). Billing cycles are set on a monthly basis.

At the end of each Billing Cycle, your Subscription will automatically renew under the exact same conditions unless you cancel it or Selah Box cancels it. You may cancel your Subscription renewal either through your online account management page or by contacting Selah Box customer support team.  When you join the Inspiration Club, you agree to at a minimum of a 2 month membership when a free box is offered.  Only after two months can you cancel your subscription. You can log in to your account and skip a month if need to. If no free box is offered, you can cancel at any time.

A valid payment method, including credit card or PayPal, is required to process the payment for your Subscription. You shall provide Selah Box with accurate and complete billing information including full name, address, state, zip code, telephone number, and a valid payment method information. By submitting such payment information, you automatically authorize Selah Box to charge all Subscription fees incurred through your account to any such payment instruments.

Should automatic billing fail to occur for any reason, Selah Box will issue an electronic invoice indicating that you must proceed manually, within a certain deadline date, with the full payment corresponding to the billing period as indicated on the invoice.

SHIPPING

Selah Box is a Texas, USA based company.  All orders ship out from our location.  We offer FREE shipping to all domestic orders, including Hawaii, Alaska, and Puerto Rico.  International orders will be charged a shipping fee.  The shipping fee rate will be calculated at checkout.

ANY QUESTIONS

If you have any questions or concerns please feel free to email us at info@selahbox.com